Icon Realty Services, Inc.
Effective date: October 20, 2026
This SMS Privacy Policy explains how Icon Realty Services, Inc. (“Icon,” “we,” or “us”) handles information in connection with our text messaging (SMS/MMS) program. It applies to homeowners, HOA board members, and vendors of the associations we manage who communicate with our property managers by text. This policy supplements any other privacy policy published on our website.
Depending on your interaction with us, information handled through our text messaging program may include:
Your mobile phone number
Your name and the association, property, or unit you are connected to
Records of your text-message consent and opt-out requests
The content of text messages exchanged with our property managers and related delivery information
We use information handled through our text messaging program to communicate about association-related matters, including maintenance and repair updates, inspection and vendor scheduling, building notices, HOA meeting reminders, and responses to questions or requests. We may also use consent and opt-out records to administer the messaging program and honor your preferences. We do not send marketing or promotional text messages.
We may share information with telecommunications and messaging service providers as needed to deliver and operate the text messaging program, and when disclosure is required by law or legal process. SMS opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell or share mobile numbers or SMS opt-in/consent information with third parties for marketing or promotional purposes.
You can opt out at any time by replying STOP to a text message from us. You will receive one confirmation message, and no further messages will be sent from that number unless you opt in again. To opt in again, contact your property manager or call (818) 436-7570.
For help, reply HELP to any text message, call (818) 436-7570, or email info@iconrs.com. Message frequency varies, and message and data rates may apply.
We may update this SMS Privacy Policy by posting a revised version with an updated effective date.
Icon Realty Services, Inc.
Phone: (818) 436-7570
Email: info@iconrs.com
