The boutique nature of our company allows us the flexibility to tailor our services to the specific, ever-evolving needs of your Association to ensure that projects and maintenance/repair issues are resolved in an efficient, effective manner.
We believe these are two key factors in developing trust and mutual respect between an Association and its management company. Our Portfolio Managers consistently communicate status updates to their Boards of Directors’ regarding ongoing projects/issues and are required to respond to all inquiries within 24 hours (excluding weekends & holidays).
We do not collect revenue from unethical sources including vendor kickbacks, referral fees, or expensive gifts, ensuring that every vendor proposal/bid is 100% objective and unbiased which results in our Associations receiving top quality work at competitive prices.
Our accounting team works tirelessly to provide accurate, concise monthly financial reports to our Associations’ each month. Board Members can request access to view their Association’s bank account balances in real time and monitor invoices as they move through our online invoice approval system.
We place a specific focus on earning the trust of our Associations and developing long standing relationships with them. This is the reason why many of our Associations have retained our services for 5-10+ years.